Shipping policy

Shipping and Delivery Policy

We understand that receiving your stone tables in a timely and safe manner is essential. That's why we offer reliable shipping and delivery options to meet your needs.

Shipping Options

Stone Tables (Made-to-Order)

  • Processing Time: Made-to-order stone table orders require careful crafting and processing. Our team will process your order within 1-4 business days from the date of purchase. This includes order verification and preparation for production.
  • Lead Time: As stone tables are made to order, please allow 4-6 weeks for crafting and shipping. Delivery times may vary based on your location and external factors, such as weather conditions or carrier delays.
  • Total Delivery Time: The total delivery time for made-to-order stone table orders, including processing and shipping, is estimated to be 4-6 weeks. We ensure your items are delivered in excellent condition.
  • Shipping Methods: We partner with reliable shipping carriers to ensure safe and timely delivery. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

UK Delivery

  • FREE DELIVERY ON ALL STONE TABLE ORDERS
  • Free delivery applies to all made-to-order stone table orders delivered to UK addresses.
  • Delivery estimates may not apply to remote areas. Please enquire for details on affected areas and expected delivery times.
  • Deliveries take place between 7am and 8pm, Monday to Saturday.

Tracking Your Order

Once your order has been shipped, we will send you an email with a tracking number and a link to the carrier's website, where you can track the status of your shipment.

International Shipping

Please inquire for quotes on international shipping by contacting us directly. Customers are responsible for any import duties or taxes on their orders.